CSM Value Simulation

When important business decisions about ESM or ITSM come around

All remaining Telltale Games series and Netflix interactive movies have one thing in common with our new In-Room Value "Gaming Simulation": All allow you to make choices

Choose Your Own ESM-Adventure

With an interactive narrative, should the back button let ESM Serious Game players change a previous choice?

A digital native enterprise is an organization that leverage portability, elasticity, scalability, and agility as a competitive advantage. They become digital native by transforming their operations and innovations into a customer-driven powerhouse. The innovation strategies will change from “Innovation for Customer” to “Innovation with Customers” while mastering the social media and other technologies to continuously gather relevant information, feedback, and data which in turn has a direct influence on the direction of the products and services.
A digital native enterprise is an organization that leverage portability, elasticity, scalability, and agility as a competitive advantage. They become digital native by transforming their operations and innovations into a customer-driven powerhouse. The innovation strategies will change from “Innovation for Customer” to “Innovation with Customers” while mastering the social media and other technologies to continuously gather relevant information, feedback, and data which in turn has a direct influence on the direction of the products and services.
Listen-Learn-Act
Resource Library
ITIL-KCS
ITIL - KCS - 2
5 Steps

A remaining experience

A Serious Business Game

An ESM Simulation

Risk Free

Realistic

Time efficient

Cost effective

Repeatable

Easier, Better, Faster, Cheaper Customer Engagement


ESM/ITSM
Workflow

In-Room Simulation


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BUSINESS VALUE FRAMEWORK

& Assessment (BVA)


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LISTEN, LEARN, ACT, REPEAT.


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B2B ESM (sales)


Empower Your People – Through Play and Serious Fun

CSM Value Simulation as a customized ESM digital business simulation framework provides both Public and Private organizations with a proven and repeatable structure for increasing value and revenue. HG can also be used to answer the question: “what is in it for me?”

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CSM Value Simulation
ESM Simulation

 

ESM/ITSM CSM Value Simulation


INSPIRE TOOLKIT helps to explore the B2B Elements of REAL VALUE

The gamification market is expected to reach USD 11.10 Billion by 2020, at a CAGR (Wachstumsrate) of 46.3% (source: marketsandmarkets) Business gamification and experiential learning workshops involves techniques to enrich customer engagement which plays an important role in the growth of the organizations.

Our mission


REAL VALUE = f(Performance) = f(Motivation x Ability) + Opportunity = Tatsächlicher Wert

How can leadership teams actively devise ways to deliver more value, whether functional (saving time, reducing cost, getting faster and better) or emotional (e.g. reducing anxiety)?


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